In the dynamic landscape of global business collaboration, every face-to-face interaction carries the potential to forge long-lasting and mutually beneficial partnerships. Recently, Jayi Acrylic Factory had the great honor of welcoming a delegation from Sam's Club, a renowned name in the retail industry, for an on-site visit. This visit not only marked a key milestone in our communication with Sam's but also laid a solid foundation for future cooperation in expanding the acrylic product line. Looking back on the smooth and fruitful interaction, every detail is worth recording and sharing.
The Origin of Cooperation: Sam's Discovers Jayi Acrylic Through Global Search
The story of our connection with Sam's began with their active exploration of the Chinese acrylic manufacturing market. As Sam's team planned to expand its acrylic product range to meet the diverse needs of its customers, the team turned to Google to search for reliable and high-quality Chinese acrylic factories. It was through this careful screening process that they stumbled upon Jayi Acrylic Factory's official website: www.jayi-acrylic.com.
What followed was a period of in-depth browsing, during which Sam's team gained a comprehensive understanding of our company's strength, product quality, production capacity, and service concepts. From our years of experience in acrylic manufacturing to our strict quality control standards, every aspect displayed on the website resonated with Sam's pursuit of excellence. Impressed by what they saw, they firmly believed that Jayi Acrylic Factory was the ideal partner to meet their requirements for expanding the acrylic product line.
Smooth Communication: Confirming the On-Site Visit Date
With this strong belief, Sam's team took the initiative to reach out to us. On October 3, 2025, we received a warm and sincere email from them, expressing their eagerness to pay an on-site visit to our Huizhou factory. This email filled us with excitement and anticipation, as it was a clear recognition of our company's capabilities—especially in a competitive market where Sam's had numerous options to choose from.
We immediately responded to their email, expressing our welcome and willingness to coordinate all details for the visit. Thus began a series of efficient and smooth communications. During the email exchanges, we discussed in detail the purpose of their visit (focused on inspecting production capacity and product quality for acrylic board games), the proposed agenda, the number of team members, and even logistical arrangements such as parking and meeting rooms. Both parties showed great enthusiasm and professionalism, and after two rounds of coordination, we finally confirmed that Sam's team would visit our factory on October 23, 2025.
Meticulous Preparation: Getting Ready for Sam's Team Arrival
As the much-anticipated day arrived, the entire Jayi Acrylic Factory team went all out to make thorough preparations. We understood that this visit was not just a "factory tour" but a crucial opportunity to demonstrate our credibility and strength.
First, we organized a deep cleaning of the sample room and production workshop—ensuring that every corner was tidy, and production equipment was in optimal condition.
Second, we prepared detailed product introduction materials, including physical samples of acrylic games, technical specifications, and test reports on material safety (complying with international standards such as FDA and CE).
Third, we assigned two professional guides: one with 10 years of experience in acrylic production to explain the workshop process, and another specializing in product design to introduce sample details. Every preparation step was aimed at letting Sam's team feel our professionalism and attention to detail.
When Sam's team arrived at our factory that morning, they were greeted by our management team at the entrance. Friendly smiles and sincere handshakes instantly narrowed the distance between us, creating a relaxed and pleasant atmosphere for the visit.
On-Site Tour: Exploring the Sample Room and Production Workshop
The visit kicked off with a tour of our sample room—the "business card" of Jayi Acrylic that showcases our product diversity and quality. As soon as Sam's team entered the sample room, their attention was drawn to the neatly arranged acrylic products: from daily necessities like acrylic display stands to customized items like acrylic game accessories.
Our design specialist acted as the guide, patiently introducing each product’s design concept, material selection (high-purity acrylic sheets with 92% light transmittance), production process (CNC precision cutting and manual polishing), and application scenarios. Sam's team showed great interest, with several members bending down to examine the edge smoothness of the acrylic Chess pieces and asking questions like "How do you ensure the color consistency of each Domino set?" Our guide answered each question in detail, and Sam's team frequently nodded in approval, taking photos of the samples to share with their colleagues back at the office.
After the sample room, we led Sam's team to the core part of our factory: the production workshop. This is where raw acrylic sheets are transformed into high-quality products, and it’s the most direct reflection of our production capacity. As we walked along the workshop’s designated tour route, Sam's team witnessed the entire production process.
Sam's team was deeply impressed by the advanced production equipment and the standardized production processes. One member of Sam's team commented, "The workshop’s orderliness and the workers’ professionalism make us confident in your ability to meet large-scale production needs." Our production guide also explained how we handle peak orders—with a backup production line that can be activated within 24 hours—further reassuring Sam's about our delivery capabilities.
Product Confirmation: Finalizing the Acrylic Game Series
During the visit, the most important part was the in-depth communication and confirmation of the products Sam's team needs to expand. After the workshop tour, we moved to the meeting room, where Sam's team presented their market research data: acrylic games are increasingly popular among families and board game enthusiasts, with high demand for durable, safe, and aesthetically pleasing products.
Combining this data with their specific requirements, Sam's team had a detailed discussion with us about the acrylic products they plan to launch. After full communication and on-site comparison with our samples, they clearly pointed out that the key products for this expansion are the acrylic game series, including seven types: American Mahjong Set, Jenga, Four in a Row, Backgammon, Chess, Tic-Tac-Toe, and Domino.
For each product, we discussed details such as color matching, packaging methods, and customization requirements (adding Sam's Club logo on the product surface). Our team also put forward practical suggestions—for example, using a reinforced edge design for Jenga blocks to avoid cracking—and provided sample sketches on the spot. These suggestions were highly recognized by Sam's team, who said, "Your professional advice solves the problems we encountered in product design, which is exactly why we want to cooperate with you."
Order Placement: From Sample Orders to Mass Production Plans
The fruitful communication and in-depth understanding during the visit made Sam's team fully confident in our company. To our surprise, on the same day of the visit, they made a decisive decision: to place a sample order for each of the seven acrylic games.
This sample order was a "test" for our production capacity and quality, and we attached great importance to it. We immediately formulated a detailed production plan: assigning a dedicated team to handle the sample production, prioritizing raw material allocation, and setting up a special quality inspection process (each sample will be checked by three inspectors). We promised Sam's team that we would complete the production of all seven sample orders within 3 days and arrange for international express delivery (with a tracking number provided) to ensure the samples reach their headquarters as soon as possible for confirmation.
Sam's team was very satisfied with this efficiency. They also shared their mass production plan: once the samples are confirmed to meet their requirements (expected within 1 week after receipt), they will place a formal order for each product, with a production volume of 1,500 to 2,000 sets per type. This means a total of 9,000 to 12,000 sets of acrylic games—our largest single order for acrylic game products this year!
Gratitude and Expectation: Looking Forward to Long-Term Cooperation
As we bid farewell to Sam's team at the end of the visit, there was a sense of expectation and confidence in the air. Before getting into their car, the leader of Sam's team shook hands with our general manager and said, "This visit has exceeded our expectations. Your factory’s strength and professionalism make us believe that this cooperation will be very successful."
We would like to take this opportunity to express our sincere gratitude to Sam's team. Thank them for choosing Jayi Acrylic Factory among hundreds of Chinese acrylic factories—this trust is the greatest motivation for us to keep improving. We also appreciate the time and effort they invested in visiting our factory in person: flying across time zones and spending a whole day inspecting every detail, which shows their seriousness about product quality and cooperation.
Looking ahead, Jayi Acrylic Factory is full of expectations for our cooperation with Sam's. We will take this sample order as a starting point: strictly control every link of production (from raw material procurement to final packaging), conduct a pre-shipment inspection of the samples with photos and videos sent to Sam's for confirmation, and ensure that the mass-produced products are consistent with the samples in quality and design. We will also establish a dedicated communication group with Sam's to update production progress in real time and solve any problems promptly.
We firmly believe that with our professional production capabilities (annual output of 500,000 sets of acrylic products), strict quality control systems (10 inspection links), and sincere service attitude (24-hour after-sales response), we will be able to create greater value for Sam's—helping them occupy a larger share in the acrylic game market. Ultimately, we aim to establish a long-term and stable cooperative relationship with Sam's, working together to bring high-quality, safe, and interesting acrylic game products to more consumers around the world.
If you also have customized acrylic products, please do not hesitate to contact us! Jayi provides one-stop service, from design to production. We are experts in the acrylic industry!
Post time: Oct-24-2025